About Us
It started with a missing joker.
How one lost fairy tile at my mother's Thursday-night game turned into a small Florida company crafting luxury American Mahjong sets for the women who play them seriously.
My mother lost her favorite tile.
My mother's mahjong group has gathered every Thursday for fifteen years. Same four women. Same kitchen table. Snacks at six, first hand by six-thirty, last hand by nine. It's the kind of ritual you don't realize is sacred until something interrupts it.
In the spring of 2023, the ritual broke. Not because anyone was late. Not because anyone couldn't make it. But because the bag of tiles came up short.
The fairy joker — the one she always teased my father about ("the only fairy in the house, dear") — was gone. We searched: under cushions, behind the dresser, between the books on the side table. Nothing. The game went on, but it wasn't quite the same.
I'd never paid attention to mahjong sets before. I assumed they were all alike. That night, I started looking. And the more I looked, the more I realized how much was missing — not just from my mother's set, but from the whole category.
- A $40 set on Amazon — plastic tiles that clicked instead of clinked, generic patterns you'd find on a bedsheet.
- A $600 "heirloom" set — beautiful, but the jokers came as awkward stickers, and the box took eight weeks to arrive.
- Dozens of "complete" sets that weren't actually NMJL-ready — missing flowers, wrong joker counts, blanks where there should be jokers.
"I'm a designer by training, so I did the obvious thing. I started ordering from every corner of the world." — The beginning of ALOXO
So I started making them myself.
Hong Kong. Taiwan. Mainland China. Custom artisans on Etsy. I tested kits on my mother's kitchen table, at her friend's house, at the senior center where two of the women in her group play on Tuesdays.
Most were junk. A few were quietly extraordinary — heirloom pieces that someone, somewhere, had crafted because they cared about the people who'd hold them. They were rare. They were expensive. And they took weeks to find.
So I decided to make one. Then another. Each set hand-designed in our Tampa studio. Hand-pressed by master tile makers we'd vetted in person. The eight fairy jokers a serious NMJL player actually needs — not seven, not "eight if you count the blanks." Mother-of-pearl backs that catch the light. Floral artwork drawn from scratch, never pulled from a stock library.
That was the beginning of ALOXO.
What we actually do.
ALOXO isn't a "luxury brand" because we say so. We're a small studio that makes a small number of mahjong sets — slowly, deliberately, for women who already know the game and deserve a set that honors it.
Drawn in Tampa.
Every floral panel, every joker character, every layout is designed in our Florida studio. Nothing pulled from a stock library. Nothing copied from another brand.
Hand-pressed tiles.
We work directly with master tile makers we've met in person. No middlemen, no mass-pressed plastic, no shortcuts. Each tile weighted the way serious players prefer.
NMJL-ready, every set.
160 tiles. Eight true fairy jokers. Every flower, every blank, every season — accounted for. Ready for Card Day, straight out of the box.
What you can count on.
A real person answers.Email contact@aloxo.store and you'll hear back within 12 hours, Monday through Saturday.
A real phone number.Call +1 (813) 408-1627 during Florida business hours. You'll get me or one of three other humans on the team.
A real company, in a real place.ALOXO is owned and operated by DASONS FL USA LLC, registered and taxed in Florida. You can look us up.
If a tile is wrong, we make it right.Replace it, refund you, send a new one — whatever fits. The way we'd want to be treated.
The fairy joker, by the way — we made her a new one.
Hand-painted, with a tiny gold detail my mother swears looks like the original. She still giggles when she draws it on Thursday nights.
If you've ever loved a game, a tradition, or a group of friends who gather every week — you're who we built this for.
— Phon Nguyen
Sets we craft with the same care.
From our 160-piece luxury Mahjong sets to mother-of-pearl racks and floral travel bags — every piece designed in Tampa, hand-finished, and ready for the women who take the game seriously.
The next set we make will be just as beautiful.
ALOXO · DASONS FL USA LLC · Tampa, Florida
Business Information
Brand: ALOXO
Legal Entity: DASONS FL USA LLC
Owner: Phon Nguyen
Email: contact@aloxo.store
Phone / WhatsApp: +1 (813) 408-1627
All products, transactions, and customer support on this website are managed under DASONS FL USA LLC.